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You are here: opti-pack > A. Risks from Distribution

A. Risks from Distribution

Almost all purchase transport and distribution services integrating precise quality goals in the deal. And it is obvious that quality in these businesses suffers. Another way to deal with the problem is making the suppliers of distribution and transport responsible to quality. In some European countries transport laws do not support you making the supplier responsible but in a majorities of countries it is possible. But in the end why use law when you can make a simple contract or just change the supplier with another. Beware that a number of standard contracts especially with forwarding companies is design to renouncing from responsibility. Do not use such contracts. The service can look inexpensive but are expensive in the end.

A European Norm is developed to support you. It is EN13011.

________________________________________________________________________________

FREIGHT SERVICE OPERATOR QUALITY DECLARATION

COMPANY NAME:

COMPANY ADDRESS:will be operating, following the requirements of ENXXXXX standard, under the control of an insurance quality system reference:___________ certificate no:________ issued by ___(authorised body)____ on __(date)__.

GENERAL QUALITY

QUALITY CRITERIA

APPLICATION

(tick when applicable)

PERFORMANCE LEVEL & UNIT

PACKAGING OPERATIONS

 

xx% conform operations

HANDLING & STORAGE OPERATIONS

 

xx% conform operations

PREPARING & DISPATCHING OPERATIONS

 

xx% conform operations

TRANSPORT OPERATIONS

 

xx% conform operations

TRANSPORT INTERFACES OPERATIONS

 

xx% conform operations

AUXILIARY OPERATIONS

 

xx% conform operations

COLLECTION TIME

 

<x0/00 more than +/- x hours (min.)

DELIVERY TIME

 

<x0/00 more than +/- x hours (min.)

COLLECTION PLACE

 

<x 0/00 other places

DELIVERY PLACE

 

<x0/00 other places

TEMPERATURE

 

Max -18 oC or x-xx oC

HUMIDITY

 

Max xx% r.h.

WATER INGRESS

 

Max xx hours (min.)

AIR PRESSURE

 

x-xx kPa

CONTROLLED ATMOSPHERE

 

Gas type: x-xx %/ppm

DROPS & SHOCKS

 

Max x m/sec.

COMPRESSION/STACKING

 

Max xx N/m2

VIBRATION

 

Max x G between x-xx Hz

ORIENTATION

 

 

 

Compensation

In the event that the actual performance falls short of the above, company name, will provide redress in accordance with xxxxxxxxxx 1). In the event of a dispute as to performance level, recorded performance details will be passed to xxxxxx2) for arbitration.

The idea is that the supplier of distribution and quality declare the risk level by himself and stay responsible to the cost of damages over that level. The shipper is responsible for packing a product up to such a level.

Using EN13011 has another advantage that the design level is automatic defined.


 See also